HELP

Frequently Asked Questions

How do I submit my logo and text information?
After your payment is processed you will receive an email requesting your logo and any additional information needed to complete your video.

Prevent your logo from looking blurry in your video:
TGoTV Productions renders full HD videos (1920 x 1080). For your logo to look clear in your video you need to use a higher resolution logo file. We recommend .PNG transparent images, that are at least 2048 pixels wide and a maximum file size of 2MB for best results.
Note: There will be an additional setup charge added If your submitted logo is rejected more than twice due to format or file size.

How long will it take to receive my video?
Your order will be sent to you within 72 hours after receiving your logo and any additional information needed.

I don’t have a logo. Can TGoTV Production create one for me?
Yes. After placing your order fill out the logo request form you’ll receive. You may also request a logo design quote prior to ordering your video production by completing the contact us form.

I’m looking for other video productions. Is TGoTV a full-service production company?
Yes. From custom intros to full television shows and films our production team will professionally complete any of your video production needs. Please complete the contact us form or call us at 702- 983-3036.

NOTE:
TGoTV Productions is a division of The Idea Joint, LLC a full-service creative marketing firm offering web/app development, full branding packages, custom promotional printing and one-on-one advisory services.